Consultation
Consultation is an essential part of service planning and delivery. The Council is required to demonstrate its public engagement when being audited from a number of perspectives.
Corporate Co-ordination and Support
It is important for consultation exercises to be co-ordinated across the Council. Please contact Alison Mirpuri or Andy Stovold in the Community Partnerships section for further advice and guidance. Useful information can also be found on the Equality and Diversity page.
As part of co-ordinating our consultation work, the groupshare folder holds a consultation database, which details key information about TRDC consultations, and an equalities database which details the demographic profile of respondents to TRDC consultations. These are living databases and need your input - when you complete a consultation, please email Alison Mirpuri your reports (overviews of the research and method, equalities information, main findings and charts rather than the large consultation documents themselves). Alison updates the databases and indexes on a monthly basis, which provide a home for this information and a resource that all of us can draw on.
Designing and Delivering Consultation - Guidance and support
Getting consultation right is not easy. You need to be confident that you have included the right people, asked the right questions and that the results are reliable. You need to end up with results you can actually use to make decisions.
This consultation handbook will help you to get the best out of your consultation work for TRDC.
Consultation Handbook - May 2010 (509 KB) -
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In addition, more specific Equalities Monitoring Guidance can be found on the Equality Mapping page.
Consultation Commissioning form
This form has been developed to help you capture the information you need to design and feedback on consultation exercises and identify any support you may need. Please complete this form and return it to Alison Mirpuri for further support.
Consultation Commissioning form (44 KB) -
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Consultation Strategy
This can be downloaded below, together with the latest Consultation Action Plan.
Consultation Strategy - May 2010 (46 KB) -
DOWNLOADConsultation Action Plan (28 KB) -
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Purchasing Market and Social Research
Three Rivers District Council is part of the Hertfordshire Public Engagement Partnership (PEP). The Partnership has gone through the procurement process to contract with providers of:
General market research
Targeted market research with BME, disabled and other hard to reach groups
Social researchers.
If you are considering outsourcing the delivery of all or part of a consultation process, including data processing, your first port of call should be the contractors on the PEP. A User Guide for the PEP will be posted here soon.
All work commissioned through the PEP should go through Andy Stovold, Community Partnerships Manager.
National Code of Practice on Consultation
This Code sets out the Governments code on formal public consultation exercises. It has no statutory status with local government but updates previous best practice standards. 'The Seven Consultation Criteria' on page 4 may be particularly useful when considering a consultation exercise.
Consultation Code of Practice (2008) -
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Duty To Involve
The new duty which comes into force in April 2009 requires authorities to take those steps they consider appropriate to involve representatives of local persons in the exercise of any of their functions, where they consider that it is appropriate to do so. It specifies the three ways of involving that need to be covered in this consideration:
- providing information about the exercise of the particular function
- consulting about the exercise of the particular function
- involving in another way
You can find out more in the statutory guidance from the DCLG:
Statutory Guidance - Duty to Involve -
DOWNLOADThe Consultation Officers Group will be providing further local guidance in due course.